Cookie Policy | Greenflag Vehicle Check

Cookies Notice

Visitors to our Website
When you visit this website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

What is a Cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies are used to make websites work and improve the efficiency of a website. Cookies are also used to ensure that we provide effective security when using our website. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies. Cookies alone cannot be used to identify you.

A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you close your browser.
Persistent Cookies: These are stored on your computer until they expire, or you remove them.

Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.

Third party cookies: We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a cookie on your computer. However, it would not contain any personal information that others could read and understand.

We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the cookie would not contain any personal information that others could read and understand.

Decibel Insight: We may record mouse clicks, mouse movements, page scrolling and text keyed into website forms and no personal or payment data is collected. The data collected by Decibel Insight from the Green Flag website is only used to help us improve our website's usability. By looking at how visitors use our site, we can make the experience better in the future. The information collected is stored and used for aggregated and statistical reporting.

Cookies Used on this Website

Details and a brief description of cookies used on this website can be found below:

Session ID: 'Session ID' cookie to maintain a user's session and allow data to be passed between different online forms, this cookie exists only for the duration of the user's session.
Metafaq: Provides an online Frequently Asked Questions facility to assist users of our website. All 'metafaq' cookies are used to maintain the user's session, to provide insight to us in what questions our users are asking and to enable us to optimise this facility for our users and ultimately improve the service we offer.
Safe Browsing: 'Safe browsing' cookie, provided by Google, Inc. This allows us to verify with Google that the site is free from suspected phishing and malware pages.
Social Media: Our website provides the facility for users to link content on its website with a user's chosen social media platform. In order for this facility to operate we use these platforms' cookies, which exist only for the duration of a user's session.
Analytics & Optimisation: Web analytics platform and a multi-variant testing platform to monitor and optimise its website, both of which utilise cookies to capture anonymous data about a user's journey and aggregate this data up to analyse trends. These cookies last longer than the user's session so that we can understand whether a user is a first time, or a returning visitor.
Ad Tracking: We use ad tracking cookies to measure the effectiveness of our online marketing campaigns.
Affiliate Tracking: Our affiliate network use cookies to measure the effectiveness of our affiliate network's marketing campaigns.

Web Beacons
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect only limited information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

How to refuse the use of Cookies
You may refuse the use of cookies by changing your internet browser settings to disable the use of cookies. Please note that a refusal to accept the use of cookies may result in the loss of useful functionality of the site; you may experience slower running times and you may not be able to access all website content.

How to disable Cookies in your browser
The use of cookies can be prevented by changing your internet browser settings. Each browser has a different procedure for disabling the use of cookies. We have provided details of how to disable the use of cookies for main browsers below. If you have any questions or technical issues, please contact your browser directly.

Browser: Internet Explorer 9.0
Action required: To prevent new cookies from being installed
Process:

Go to Tools in the menu bar
Click on 'Internet Options'
Click on the Privacy tab on top
Move the slider up to the "Block all Cookies" button

Browser: Internet Explorer 9.0+
Action required: To delete existing cookies
Process:

Go to Tools in the menu bar
Click on Internet Options
Click on the General tab which should be under "Browsing History" and click "Delete"

Browser: Internet Explorer 8.0+
Action required: To prevent new cookies from being installed
Process:

Go to Tools in the menu bar
Click on Options
Click on the Privacy tab at the top
Click on "Sites"
A new window should open called "Per Site Privacy Actions"
Type in the URL of the site in the "Address of website" box and click on Block

Browser: Internet Explorer 8.0+
Action required: To delete existing cookies
Process:

Go to Tools in the menu bar
Click on 'Internet Options'
Click on the Privacy tab on top
Click on "Sites"
A new window should open called "Per Site Privacy Actions"
Under the "Managed websites" box should be a list of all the websites you have visited
To remove all cookies, click on the "Remove all" button

Browser: Internet Explorer 7.0+
Action required: To prevent new cookies from being installed
Process:

Go to Tools in the menu bar
Click on Options
Click on the Privacy tab on top
Click on the Advanced button
Select "Prompt" for both "First party cookies" and "Third Party Cookies"

Browser: Internet Explorer 7.0+
Action required: To delete existing cookies
Process:

Go to Tools in the menu bar
Click on Options
Click on the General tab on top
In the "Browsing History" section, click on "Delete"
Click on "Delete Cookies"

Browser: Firefox 2.0+, 3.0+, 4.0+
Action required: To prevent new cookies from being installed
Process:

Go to Tools in the menu bar
Click on Options
Click on the Privacy tab
Disable the box that says "Accept Cookies From sites"

Browser: Firefox 2.0+, 3.0+, 4.0+
Action required: To delete existing cookies
Process:

Go to Tools in the menu bar
Click on Options
Click on the Privacy tab
Click on "Clear Now"
Select "Cookies"
Click on "Clear Private Data Now"

Browser: Google Chrome
Action required: To prevent new cookies from being installed
Process:

Click on the spanner icon in the top right of the browser
Click on "Options"
Click on "Under the Bonner" (UK) / "Under the Hood" (US)
Click on the "Content settings" button in the Privacy section
Ensure that "Allow local data to be set" is selected
Select "Block sites from setting any data"

Browser: Google Chrome
Action required: To delete existing cookies
Process:

Click on the spanner icon in the top right of the browser
Click on "Options"
Click on "Under the Bonnet" (UK) / "Under the Hood" (US)
Click on the "Content settings" button in the Privacy section
Click on the "Clear browsing data" button

Browser: Safari
Action required: To prevent new cookies from being installed and delete existing cookies
Process:

Go to the Safari menu (icon in top right of browser) and select Preferences
In the popup window that appears, select the Security icon (a padlock)
Under "Accept Cookies", select the "Never" button

Further Information on Cookies

If you would like further information on cookies, please go to www.allaboutcookies.org.